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Terms and Conditions

Returns Policy

If the goods you receive are faulty, I will refund the full amount or offer a similar replacement where possible, if the goods are returned to me within 15 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.

Privacy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Delivery Times and Prices

Delivery and packaging costs are $5 per order within New Zealand.

We will process your order within 1 business day following payment. We will send you an email notifying you when your order has been shipped. Please allow 2 to 5 days for delivery within New Zealand. If overseas please email me to discuss shipping.